The Things You Need to Know Before You Place an Order

Shipping & Returns

1.Where do we ship your orders?

(1)Cup Turners

-- All types of cup turners are available in the U.S. Warehouse. If you locate in the US, you will receive your order in 5-7 days.

--Orders from other countries will be shipped from China, which takes about 10-20 business days.

(2)Other Products

All orders will be shipped from China.

Standard Service is China post airmail or Hong Kong post airmail. It takes about 7-20 business days.

The shipping time during holiday season(Christmas,Chinese New Year,etc.) could be longer than usual time.

2.What are the payment methods?

We only accept PayPal.

3.About returns

If for any reason you are not completely satisfied with your purchase, please contact our customer service at and return the purchased products with 10 days of the delivery. Please note that all promotional products, including free samples and gift with purchases, must be returned. We will be happy to give you a full refund via PayPal. You will receive an email when PayPal is processed.

We recommend that you return all products unopened and in the same condition in which they were delivered and that you send your return via USPS/UPS for your protection and to insure prompt delivery. We're sorry, but shipping fees are not refundable.

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